My family has been loving our bread baskets. This is the second one we ordered and it's such a treat. Love the cookies, and the chocolate challah twists were a hit with my daughter. My kids are huge fans of the add-on bagels. In addition, there was a mistake with the order - I ordered 9 sets bagels, but only received three. They addressed the issue by sending us EIGHT replacement bagels, along with a box of linzer tarts, and a box of black and white cookies. Their customer service ROCKS!